Privacy Policy

1. Information We Collect

We collect the following information:

• Account Information: email address, password
• Metrics Data: metric names, values, tags, timestamps
• Technical Information: IP address, User-Agent, error logs
• Usage Data: API call counts, billing-related usage (if applicable)

2. How We Use the Information

We use collected information for:

• Processing and displaying metrics
• Operating and improving the Service
• Detecting abuse and ensuring security
• Billing and account management (if applicable)

3. Third-Party Sharing

• We do not sell personal data.
• We may share data only with trusted infrastructure providers essential to operating the Service, or when required by law.

4. Cookies

• We use cookies solely for authentication and session management.
• We do not use advertising or tracking cookies.

5. Data Retention

• Metrics data: retained according to your project settings or service limits
• Logs and IP data: retained for up to 30 days for security and debugging

6. GDPR Notice (EU Users)

• EU users may request access or deletion of their personal data at any time by contacting us at contact@firchy.com.
• We rely on "performance of a contract" and "legitimate interests" as legal bases for processing.
• We may store and process data outside the EU using secure and reputable cloud providers.

7. CCPA Notice (California Users)

• We do not sell personal data.
• California users may request access or deletion of their personal information by contacting contact@firchy.com.

8. Your Rights

You may request access, correction, or deletion of your account data at any time.

9. Contact

For privacy-related inquiries: contact@firchy.com